An active social media presence is a prerequisite in today's world economy. Navigating this space can be daunting for a small business. Avoiding common pitfalls, utilizing best practices, and understanding your customers' behaviors are key to successful social media engagement. Tell us a little bit about your business, your online experience thus far, what you'd like to gain from your new social media presence, and perhaps any concerns you might have. Share your story with us, we can take the next step together.